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How to Troubleshoot an iPhone That Won’t Turn On

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Qi Charging and Port-Free Operation Apple’s iPhone 13 lineup is expected to feature the same improvements with an even more likely implementation being the real wireless “no port” design.

Initial Steps to Take

Press volume up, press volume down, press and hold the power or side button until you see the apple logo. This can fix issues that are caused by software problems.

Plug in your iPhone: Connect your iPhone to the charger using a certified cable and adapter. Let it charge for 30 minutes at least. It could take a while before it turns on if the battery is completely dead.

On the look out for Hardware Damage: Examine your phone to see if there is physical or water damage. If it had a recent drop or moisture exposure, you may not be able to turn on.

Advanced Troubleshooting

If the iPhone appears to turn on but freezes at the Apple logo, you may have to place it in recovery mode. Plug your iPhone into a computer, launch iTunes (or Finder on macOS Catalina and newer), and perform the force restart sequence until you see the recovery mode screen. After that you will be given the option to either update or restore your device.

DFU (Device Firmware Update) Mode: If recovery mode doesn’t help, DFU is another supplementary solution which enables a more comprehensive refurbishing of your iDevices’ firmware. The data on the device is deleted during this process, so you should only do this if it’s absolutely essential

Get in touch with Apple Support: If those steps didn’t fix your problem, you’ll want to get in touch with Apple Support for more help or perhaps a repair.

In this article, we take a look at each of these actions in the order you should perform them to be most effective at fixing an unresponsive iPhone and how to know if it is time to have a professional look at that phone.

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