An Extensive Guide to Solving Touch ID on iPhone 5s
If you are having problems with the Touch ID feature of your iPhone 5s, read on for the steps and tips.
Basic Troubleshooting Steps
Go to Settings >
Touch ID & Passcode.Touch ID troubleshooting (ad) Make sure to enable iPhone Unlock option and iTunes & App Store. Ensure you have registered at least one fingerprint.
Make sure your fingers are clean and dry, how to clean the Touch ID sensor Wipe the sensor clean with a lint-free cloth as dirt can prevent recognition.
CheckIf the fingerprint is working, then enroll a different fingerprint This can help you to identify whether it is with that particular fingerprint or the sensor.
Advanced Troubleshooting Tips
Simple yet effective, sometimes all you need to do is re-start your device and that might possibly fix Touch ID problems.
Reset All Settings: As per the nature of persistence of problems, go for reset all settings on your device. There are times where this action helps to fix software problems that OS updates bring with them but without deleting any of your data.
Upgrade iOS: if there are any iOS updates available, you should install it right away because newer versions of iOS also come with bug fixes for the features like Touch ID.
When to Turn to a Professional
If you cannot fix sany.srec files related to these programs, this may mean a hardware issue. If this does happen, seek professional help by visiting an Apple Retail Store or an Apple Authorized Service Provider.
If you get “Failed—unable to complete Touch ID setup” or if Touch ID is grayed out, it may require a service.
Hopefully, with these instructions, you will be able to troubleshoot most common Touch ID issues on your iPone 5s.