Are SCUF Controllers Repairable? Warranty and Repair Details We made the SCUF controller that you customised to allow for greater game play, and we know it is built to last. You may be able to have your own SCUF repaired or replaced if done under conditions articulated in our warranty policy. We break down the whole repair process and warranty on offer here:
Warranty Coverage
The birth certificate: You have to provide proof of purchase in order to begin a repair or replacement action. All this is important as it confirms that you are still in the time frame of your warranty.
Warranty: SCUF provides a limited warranty that generally runs for 90 days (for remanufactured controllers) and then extends up to one year later (for new purchases/date of purchase varies by model).
Terms of Service: NoelBoards Warranties please warranty against defects in materials and workmanship, but do not cover damage caused by misuse or wear. Read the various terms and conditions that users have to follow in-order for their device to be repaired.
Repair Process
Inspections: Before SCUF can work with the controller it must assess it for problems like stick drift, button failures, or cosmetic damage Normally this will result in you needing to send the controller in for SCUF to look at it.
Repair Options: Repairs can involve cleaning sticky buttons, and some other simple repair, to replacing failed internal parts. Costs will be determined on a case by case basis for repairs. 3.SCUF Controller Repair (ad)
User Experiences
Mixed Feedback: Though many users like the idea of repair, some have had difficulty with warranty claims – mostly in how long a device has been owned or its condition when a claim is made. When you ‘re in the market for a SCUF controller and to have this on your radar.
In short, Yes you can repair SCUF controllers within the warranty Period. That said, HTC Vive users should still keep in mind the terms of service and properly maintain their controllers to avoid further problems with claims.
