AppleCare vs. AppleCare+ explained Apple provides two important service plans, AppleCare and AppleCare+, that provide consumer a higher levels of coverage for those devices.
Key Differences
Basic Coverage versus Extended Protection:
AppleCare is the regular warranty that Apple offers with their products that cover hardware defects only and ends after one year.
AppleCare+ expands on this, providing features such as accidental damage coverage and or extended technical support periods, normally up to three years.
Accidental Damage Protection:
And with AppleCare+ users get additional accidental damage coverage (such as broken screens or water damage). There is a charge with each incident to repair these which overall will cost less than out-of-warranty fees and repairs.
AppleCare, on the other hand, does not provide coverage for accidental damage — only manufacturing defects.
Technical Support Access:
While both include technical support, AppleCare+ gives you priority access to Apple experts for quickest resolution using phone or chat.
Service Fees and Claims
All claims under AppleCare+ include a service fee —usually cheaper than an out-of-warranty repair. It would cap screen repairs at $29 with AppleCare+ but charge more for anything else.
Users may enter multiple claims throughout the year, but there are caps on the number of incidents covered annually.AppleCare (ad)
Conclusion
Conclusion Both of these plans provide valuable support and protection for Apple devices, but they are two different services. While AppleCare as we have seen above is for basic warranty requirements, AppleCare+ is for those people who not only want protection against accidental damage but also wish to have extended technical support. Knowing these differences can help you make an educated decision for your coverage, and understanding what devices are covered by Asurion.
