Nintendo has ended repairs for the New Nintendo 3DS line as well, including both the New Nintendo 3DS and New Nintendo 3DS XL models. Repair services aren’t gone altogether, as they are still available for other systems like the Nintendo 2DS and original 3DS XL, but those older models allow customers to send in or bring it to a location for repair of issues such as audio, video, and power problems.nintendo repairs (ad)
Current Repair Landscape
Models Not Eligible For Factory Repairs: The New Nintendo 3DS (KTR-001) and the New Nintendo 3DS XL can no longer be sent to the factory to for repairs, due to necessary parts having been completely used in manufacturing. It’s indicative of a larger trend, as Nintendo continues to pay less and less attention to older systems in favor of newer platforms such as the Switch.
Active Repairs: Repairs for other systems in the 3DS family are still being provided. This also includes some of the most common modifications such as error messages or crashes
Customer Support Insights
Service limitations: Customers will still be able to arrange for repairs, though they may end up being routed toward exchange options more than direct repairs especially if their model is no longer supported. For example, Some customers have said replacement New 2DS XL was offered instead of repairs.
Customer Support: Anyone affected by the Joy-Con drift is encouraged to visit Nintendo’s support site for troubleshooting advice before exploring ways their device can be repaired. This might be able to address small problems without a visit for service.
To sum up, while you probably won’t be able to get your specific model serviced others within the 3DS family still have some fallback options. For those impacted by this change, troubleshooting guides are often a quick way to find solutions.
