Reporting Downed Power Lines: City of Pasadena, CA — In the event of downed power lines, prompt action is essential for safety and quick restoration. Read on below for a detailed step by step guide to help you report such infractions properly.
Getting in Touch With the Correct Agency
For downed power lines, contact the Los Angeles Department of Water and Power (LADWP) at 1-800-DIAL-DWP or 1-800-342-5397. This phone line is reserved for emergency situations; like power outages and emergencies related to downed wires.
Safety First
If you or anyone else is in immediate threat from downed lines, call 911 for help. Safety is the most important, and professionals managing a dangerous situation are trained to do so.
Identification of LADWP Crews
When LADWP crews arrive to investigate, they will be in uniform with City of Los Angeles ID cards. This helps validate who they are and thereby that the individuals you are granting entry to are genuinely who you want at your premise.downed power lines (ad)
Additional Precautions
Stay away from downed lines: Always keep a safe distance, as they can still be energized and very dangerous.
Notify neighbors: Tell those around you without putting them in harms way until help shows up.
Do so, and you not only help keep the community safer, but you could also inadvertently smooth how quickly power can be restored to your home.
