Nikon repair process Nikon Camera Repair Turnaround Time Explained Generally, Nikon’s current model camera repair routine promises a turnaround of roughly 3 to 5 working days for authorised repairs. However, this time period can be influenced by a number of different factors. Delays are possibly then, such as due to back orders, high service demand and certain service requirements. For some, there are instances of them having to wait for a few weeks or months for parts availability or certain unexpected issues arise particularly during high demand season, or global supply chain problem123.
As was the case with me, if your camera is in for repair it’s also worth asking about getting on a waiting list / expedited service options as well as which courier/shipping options are available to reduce down-time. Also, if you are a Nikon Professional Services (NPS), which get priority handling for repairs1, it might save you time on turnaround times.
Users should have realistic expectations about how quickly repairs can be made, and remain patient throughout the process when dealing with something as specialized as a repair that requires unique parts14.
