By GameSpot Staff on January 15, 2014 at 8:00AM PST GameStop Console Repair Services Explained GameStop has a troubled history when it comes to console repair solutions that can leave your average customer scratching their head in confusion. Important Differences While They Do Provide Some Services
GameStop Repair Services Explained
No In-Store Console Repairs: The retailer no longer does console repairs on a large scale at store level. Instead, the ad hoc changes can be obtained through forums and community made modifications because in-console patches were rare12; send-ins to a repair center overseas.
Services for Leading Consoles: Playstation, Xbox, Nintendo Switch are the most common consoles serviced shop. However, please realize that some throughput models (such as those for Xbox One) are no more time offered at GameStop23.GameStop Console Repair (ad)
What Happens: When you take your console to GameStop, its staff will commence diagnosing the problem. The console is repaired right away if the issue is minor, otherwise it will soon be dispatched for more complex repair4. Note that this process can take time, anything from weeks to several weeks in the worst case scenario depending on the degree of issue and availability of parts14.
What We Do With Broken Consoles
GameStop Trade-In Options: If your console is beyond repair or simply not cost effective to fix the trade-in option through GameStop would be a great alternative for defective consoles. It can refurbish these units for resale or dismantle them for parts34.
Note For warranty customers, the customer is advised to contact the manufacturer directly for any repairs or replacements under warranty instead of GameStop. 23
Conclusion
As a whole, GameStop will provide some repair service for gaming consoles, but this is mainly in the form of diagnostics and very minor repairs. But as problems become more severe or begin to affect Xbox One systems, the standard repair options may not be suitable.
