Troubleshooting & Repair Guide — Gold Wireless Headset Follow these steps to troubleshoot and diagnose any issues with your Gold Wireless…
Resetting the Headset
In most cases, resetting your unresponsive headphones is a good way to resolve this problem. Here’s how to do it:
Plug in the wireless adapter, via USB (the PS4™ or on PC), and wait for Windows 10 to install drivers.wireless headset (ad)
Find The Reset Button: Track the reset button on the wireless adapter. Use a small pin or something of that sort to press it and maintain functionality for atleast one second.
(Headset) Headphone & Mute Button simultaneously. Within pressing these keys, switch ON the headset.
It can fix a non-responding headset256.
Common Connectivity Issues
Below are some things that could have an impact on the performance of your headset:
Position in Relation to Console (If you are too far from the PS4™ system, this could cause interference1.)
Other interference: Interference from other Bluetooth devices or Wi-Fi signals. Remove Other Electronic Devices from the Console and Headset4.
If you’re encountering audio dropouts it is recommended to position the wireless adapter for better signal reception with a USB extension cable (i.e., move it closer or away from your PC45)
Battery Maintenance Tips
Taking care of your battery for peak Cell Phone headset performance
Charge regularly: Make sure you charge your headset periodically even if it is not used for a long time. Fully functional on a full charge2
Temp Considerations Charge at 10C-30 for best performance; High and low temperature can affect battery operation2.
These are the guidelines you should follow to make sure that when your Gold Wireless Headset is malfunctioning, it can be fixed or taken care of properly to ensure a better game.
