How to Talk to a Live Person at USCIS Here are some ways you can talk withuscis live.
USCIS Contact Center
The first way to talk with a live person is by calling the USCIS Contact Center at 1-800-375-5283. Hours of Service: Monday — Friday, 8AM to 8PM EST Saturday, 9AM to 5PM_EST When you call, first an electronic answering system will answers that guides you to different options. You will be connected to a representative for live assistance, if your inquiry is categorized as such after navigating the menu options12.
Explore Online Tools
There are also a number of USCIS online tools available to help users locate information without having to talk with a representative. Emma (RYLA’s virtual assistant) can help with general questions and automatically link you up in live chat supportInRange need. Applicants are also able to leverage the use of their USCIS online account for secure messaging which permits direct interaction with officers on case specific concerns151;
Prepare for Your Call
Have this information available when you call: your receipts, and any notices regarding the application or petition. This preparation will help in having a better conversation, and the consultant can effectively assist you. If you have difficulty solving an issue, reach out to us through the live chat feature or call our USCIS Contact Center (choose “Tier 1″)REF35. Keep in mind that some questions do not need live-assistance and can be handled by self-service via features offered on USCIS.uscis contact (ad)gov
Follow these steps to improve your chances of speaking with a real live person at USCIS:
