HomeLatest PostsGame HackersHow to Send Back Your PS5 for Repair: A Comprehensive Guide How to Send Back Your PS5 for Repair: A Complete Guidance By Sudip Majhi 13th May, 2021 Share Tweet Have you had your PlayStation 5 (PS5) sent away with… This article, therefore, gives you a detailed to-do list and what more should they expect.
Return Checklist
Backup Your Data:
Attach a USB drive to your PS5.
1. Go to Settings >
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The option you click here will vary if there are multiple drives already connectedSelect the USB flash drive
You have to select a group of data that you want to back up and then click on the Next button.
Prepare for Shipping:
Take everything off the consoles (controllers, cables etc.)
Ensure the PS5 is properly packed with its original packaging or something similar so that no harm comes when you transport it.
Contact Support:
Contact PlayStation Support to be issued a refund.
They will advise you regarding how to ship your gun back and they might even send a prepaid shipping label.
Shipping the Console:
Put cushioning items in the shipping box and wrap protective film around PS5.
Seal the box well and affix label as directed
Track Your Shipment:
Once your package has officially been shipped, you can track its status via the tracking number given by the shipping service.
What Happens Once You Send Your PS5?
Estimated Repair Timing: The majority of time repairs range from 7-14 days depending on the issue and you are also competing against work load in their service centers16. Other users who have requested to be matched with a career mentor mentioned experiencing time delays because of the sheer quantity(!.)
Data management – if you must factory reset your console, all data will be erased. So, it is essential to take a back up of your data56.
Eligibility for repair service Warranty Claims — If your PS5 is still under warranty, repairs may also be covered without charge. Make sure you Verify Warranty Status Before Sending In14.
Selecting the Appropriate Repair Service
ALSO: Running a long way your console? Here are the rules you need to get rightOpt for authorized repair centers using genuine parts and keep that integrity of your poor old machine… *Nintendo JapanshouldReceive done Telstra, whom only perform factory hard resets on (marketed as “repairs”) – they don’t f*** with Nintendo hardware.
Scour reviews and testimonials to better evaluate the quality of service2.
Using this checklist and a good explanation of the process you have at least an idea on how to get your PS5 repair sent for service.PS5 Repair (ad)
