The WD Passport May not Work on Mac for Various Reasons When your WD My Passport fails to appear in the Finder when you plug it into your MacBook, frustration builds. There are a lot of potential causes, and recognizing these can provide you vital information in pinpointing your problems. These are some of the reasons and solutions.WD My Passport (ad)
Top 5 Causes of WD My Passport Problems
Non Working USB Port: It can be your Mac sometimes, the usb port is not working. Testing the HDD on a different portWell, you could try to test this theory by plugging in your 2.5/3.5-inch SATA hard disk drive that is not being detected into another available USB or FireWire connection and see if it shows up that way while all other things — like cables etc., remain unchanged from before (A type of reset).
USB Cable is Damaged: It seems too obvious to include on this list but if the USB cable you are using with your drive has become damaged, it will stop working. That is a quick and simple way to test if there might be an issue with the cable itself.
Interference from Software: Drivers that have not been updated or issues with software can interrupt connectivity. Make sure macOS is Newer and Try Running the WD Discovery Application Off a Fresh Copy.
Drive Formatting Problems: In case if you WD My Passport is formatted in the file system that macOS can not support (such as NTFS ), then it is possible for your Mac to never even show up. You may need to format the drive (APFS, HFS+ or exFAT) and this problem will be fixed.
Hardware Issues: If none of the above solutions work, then it is possible that the drive has a more complex issue. Running Apple Diagnostics can help you pinpoint any under the hood issues.
Troubleshooting Steps
Change Ports and Cables: Connect WD My Passport with several other USB ports or switch used cables.
Restart Your Mac: Often, a simple restart can fix temporary software hiccups preventing the drives from being recognized.
Look Finder Preferences: And at last of our list, Make Finder showing External Disks on Desktop by navigating to General in Preference Folder.
Try Disk Utility: Open up /Applications/Utilities/Disk Utility and see if the drive shows up there. If it does and remains unmounted, attempt to manually mount or use First Aid if there are issues.
Update macOS: Updating your MacOS is an important tip as it helps resolve many external device compatibility issues.
Data Recovery: Install data recovery software on your computer to recover files if the drive shows corruption or formatting errors.
With correct troubleshooting of these aforementioned problems, your WD My Passport for Mac should work the right way.