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Yep, they offer Free Estimations services: Apple Support Free Estimates & Genius Bar Services Want help with your Apple device but wondering if you can get an estimate on free repairs or services there. Of course, Apple stresses that they are unable to report these estimates in answer to routine requests. Further, customers are instructed to set up an appointment at the Genius Bar for personalized service and diagnostics of their devices.
Apple’s Genius BarTypical in-person troubleshootingabbixfixing process If you do so, you can collaborate with trained consultants who can help diagnose the concern and use the right solution, by going to a local Apple Shop or making a reservation online. This way customers get advice which is specific to their device problems.
Apple also offers a variety of remote support options besides in-store help. For easy answers to common questions, users can get in touch with Apple Support via phone, chat or email. It gives their customers the flexibility to either call for a quick resolution or talk to them at a Genius Bar, in-person if they feel like hammering out issues that way.