AT&T Device Replacement Options Explained There are several replacement options for AT&T phone owners who have phones that malfunction, are lost or stolen. The following are some of the main talking points regarding their device protection services —
Warranty Coverage
But Att May Replace at No Charge Too, If under Device Warranty And No Physical or Liquid damage on The Phone This warranty is usually limited to one year from the purchase date, covering defects in materials and workmanship. However, if a damaging has been done externally such as cracks or moisture damage the warranty is null and void meaning you will have to pay charges for replacement.
Insurance Plans
While I typically recommend extended warranties for most new electronic gadgetry (either square trade or Applecare), AT&T also offers mobile insurance plans that cover a variety of incidents including loss, theft and accidental damage. It we pay, to have the if you are on insurance like AT&T Protect Advantage, you can simply a replace device. Warranty claims are typically processed fairly quickly, and can be shipped out to the consumer as soon as ? That being said, it does incur a deductible based on the specific plan and type of claim made.
Claim Process
Customers have 60 days to report a lost or damaged device and begin the claim. This can be done online or via phone support.AT&T Device Protection (ad) Remember to send back any broken devices with the prepaid shipping label (or you may be charged significant non-return fees on your bill).
Thus, if you are an AT&T customer whose phone is defective, lost or damage (or will be), then check out whether or not your device is under warranty and also assess the insurance options before pulling the trigger on a replacement!
