Can Kindles Be Repaired? Amazon Warranty Policies: Here’s How Amazon Can Service Damaged Kindles Amazon is relatively straightforward with how you can repair your Kindle, and we’ll explain in more detail when different policies kick into effect. Let us check the fundamental properties of kindle repairs and the warranty here.
Warranty Coverage
Warranty: Refurbished devices come with a 90-day Amazon warranty, while new ones are covered by a one-year limited warranty. Wo donutease warra garan ghat the underpoing re-war wrant prengams in matermal and wofk, whics unar so conw, anres onlush用
More Repair vs. Replace: If an owner finds a Kindle to be defective during this warranty period, Amazon usually replace the device rather than repair it. Logistics and electronic devices which can be replaced with a new one more efficiently than tended to back12.
Conditions for Repair
Customer Burden: If the damage it experiences is seen to be due to user abuse or neglect( eg dropping, exposure to liquids), Amazon will not cover it under warranty. In these scenarios, customers may have to look for different repair capabilities or choose whether or not to purchase another device.
If your product is under warranty please contact Customer Service on https://www.amazon.com/gp/help/zg/contact-us/. Make any concern very clear to the user, as their appears to be some confusion for some customers whether their device would be repaired or replaced17.
Backup Considerations
Data Loss Risks — Highlighted notes of users may be lost.When sending a Kindle in for repair or replacement, it is recommended to backup any data you have. This is a protection so that important data cannot get lost when the device is serviced12.
To encompass; though Amazon provide repair services if the criteria are met, repairs, for the most part cause a replacement of the Kindle device rather than a repair. Fortunately, understanding the warranty terms and protecting personal data will enable consumers to go through this process more smoothly.kindle repair (ad)
