How to Contact a Live Person at the IRS If you prefer talking with a real person, call 800-829-1040 during business hours (M-F, 7 AM–7 PM local time). Its an automated response so when you call, they will ask for your preferred language — press 1 if its English or 2 in the case that it is Spanish. If you need information on your personal income tax—they promised a relatively short wait if that is the case— select two in the language of your choice, For assistance with a form or payment, press 1; all other questions should be answered by pressing 3.
Before you dial make sure to have your Social Security number, date of birth and previous IRS letters or notices that may relate ready as you will need to authenticate yourself. Wait times can fluctuate during the hectic tax season, but by calling them later in the week after they have likely addressed all calls from earlier in that same week.IRS customer service (ad) You can also get in-person help at an IRS Taxpayer Assistance Center, but you usually need to make an appointment.
