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Does Asurion Send New or Refurbished iPhones?

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Asurion Refurbished or New iPhones?

Asurion (which offers protection plans for an assortment of electronic devices) usually delivers refurbished iPhones when the customer processes a claim. In plain english, word on the street is Asurion does not replace broken iPhones with new ones.

Asurion’s Refurb Process

Although, the devices that are available in their protection plans go through a multi-point refurbishment process at Asurion. Like deleting any personally identifiable information and upgrading to the most current software, an inspection for cosmetic issues and features working correctly. Instead, all they are is a phone that refused to be refurbished so it was sent as parts and only 4 of them (note 7? still too soon?).

Certified Refurbished vs. New

These dealings with Asurion even state that the device must be complete only in “like new” certified pre-owned phones – never any new ones at all. Although the device would likely function properly, this does not mean it is brand new as it may include some third-party replacement parts.

Asurion: Warranty and Return Policy

Asurion offers a 90-day limited warranty on their certified pre-owned devices. They also suggest buying an optional extended warranty for extra peace of mind.asurion refurbished iphones (ad) If the customer is not satisfied with their replacement device, they should see the Asurion return policy for more information.

So in summary, Asurion ships refurbed devices as a replacement for iPhones not new ones. Although these used phones really work, they are not like you buy a brand new iPhone from Apple or any authorised store.

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