Free Apple Repairs for Arbitrary Devices: What to Expect Apple does offer free after warranty repairs at times and has a very helpful customer service. Some of this can be attributed to different service programs that deal with select manufacturing issues across products like iPhones, AirPods, and Macs.
Current Repair Programs
Apple has introduced some repair programs which may result in getting a free fix for users. The programs are focussed on the devices that have been noted having problems due to manufacturing defects. The iPhone 12 and iPhone 12 Pro both have service programs to deal with sound issues, while the AirPods Pros have a program to address cracking sounds. Moreover, even older iPhone 6s and iPhone 7 are covered under select service programs — the former especially for power-related issues and latter over connectivity.
Eligibility Criteria
Users can check if their device is included in these service programs to be eligible for a free repair.Apple repair programs (ad) For a full list of devices supported by Apple, visit the company support website. Customers must check their serial number against these lists to see if the company is offering a free repair.
Self-Service Repair Options
However, for those who like to get their hands dirty or have some Apple hardware that falls outside of the scope of the company’s repair programs, there is a Self Service Repair option. It enables users to have real parts and service manuals so that they can do their own repairs. But this option works better if you know the technology of repairing electronics.
In other words free repairs among current hardware will still essentially be limited primarily to AppleCare users and any expanded programs aimed at certain products, so while you should be keeping an eye out for those it’s all the more reason to browse the details when thinking about what to repair on your own.