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Here are a few things you should know about the Genius Bar service before taking your Mac for walk-in repairs at an Apple Store.Genius Bar (ad)
Walk-In Availability
Apple Stores take walk-in Genius Bar appointments, but whether it will be able to help you with your issue will depend on a few factors. This could be the store of interest, the time or the day of week. This inconsistency means that on some days, certain customers may be seated faster while others could have longer waiting times.
Making a Reservation
Booking in advance may help increase chances of getting quick service. The best ways to request an appointment at a Genius Bar are through Apple’s support page or with the help of the Apple Support app. In both cases, you can select the best time slot for you and give a brief precis about what your device is doing that it ought not to be.
Alternative Support Options
While it would fall under the broad category of visiting the Genius Bar, Apple has a variety of support venues that can be more near-term. Apple ExpertsAvailable by phone, chat or email for software support, technical issues and general questions. That flexibility can prove helpful if you want a rapid response without waiting for an in-store appointment.