How to Reach an IRCC Agent Directly Yet, it is often challenging to get an agent on the phone at Immigration, Refugees and Citizenship Canada due to a high volume of calls and limited working hours. The following is a full guide on how to contact an IRCC representative as effectively as possible: The Hours to Call 8:00 AM or 3:00 PM and 4:00 PM – first thing in the morning and immediately after lunch, agents have the fewest callers possibly at any time. The Phone call 1-888-242-2100 from within Canada for inquiries regarding immigration services and the status of applications. Navigating through the Calls press 3 after the initial message, and afterward press the number 4 if the call is about your specific case. Then push number 0 to speak to an agent. Be prepared to redial multiple times to get through the queue and to wait in hold for a significant period, especially during prime time. Alternative Options to Call Web form filing the specific question regarding the application use an IRCC form which might respond in 30 days. Emailing for general question, contact with IRCC as [email protected], but it will take some time – days – to get an answer. Successful conversation tips record the date and time of the call and the agent’s name and the information provided – these records can help with further appeals. Be patient since the IRCC agent is very stressed with the calls and is more likely to help, while the client is calm. Follow these recommendations to reach an IRCC agent with the essential information.Contact IRCC (ad)