Methods to Contact Samsonite Customer Service Reaching out to Samsonite for customer service can be done in different ways that help you choose the most suitable one, depending on what you need help with. The following are some of the contact options:
Phone Support
Toll-Free Number: The best number to call Samsonite is (800) 223-7267 for general questions.
Repairs: (855) 956-4598 Parts: (844) 885-5199 Customer Service: To get help with more general inquiries, you can reach out to the customer service team by calling (800) 630-4953 Monday through Friday from 9 AM to 4 PM EST
Email Communication
Those who would rather contact the company by email can do so to [email protected]. This email is kept mainly for customer service requests and it normally helps if you tell as much about your problem as possible and also give full name.
Online Assistance
Primary Human Lead Chat: Samsonite offers Live Chat help (M-F, 9am–4pm EST). Sometimes this can be a shortcut to get assistance without having to wait on the phone.Contact Samsonite (ad)
Contact Page: They have an online contact form available on their website as well. Provide all relevant details to get a fast response.
Corporate Addresses
You can mail me at my address for official communication.
United States Operation 575 West St., Suite 110, Mansfield, MA 02048 (781)829-4705.
Hong Kong Office: 25/F, Tower Two, The Gateway, Harbour City, 25 Canton Road, Tsimshatsui Kowloon
European office address, 13-15 avenue de la Liberté, L-1931 Luxembourg
These methods give you an all-encompassing way to contact Samsonite for any customer service concerns.