How to Send Your Fuji Film Camera for Repair Follow this quick guide on sending your Fuji film camera for repair.
Clean your Camera: The warranty does not cover accessories—such as batteries, memory cards —and so forth and Fujifilm will not be liable to any data loss.
Documentation: Your proof of purchase, your full description of the problem, and your contact info (phone number, email, mailing address) in or on top of the package.
Use the online Repair Form on the fujifilm website and include that with your camera
Asking: Shipping your camera in a secure package, ensuring that it does not get damaged during couriering. Ship to FUJIFILM Canada Inc., via a carrier service with tracking.
Under Review: An Fujifilm representative will assess your camera and if it covered under warranty, the cost for repair.
When can you expect your device back: The usual turnaround time for repairs is within 10-15 working days subject to the number of devices being repaired.Fujifilm Repair (ad)
If you reach out to Fujifilm Support on 1-800-461-0416 they may be able to provide further guidance.