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Repair Process For Oculus Device In case you are having issues with your Oculus device, then of course, you can send it for repair. When it comes to the process itself, here is what it involves:
Step 1: Start the Repair Process and GET A TICKET BEFORE TURN YOUR HEADSET OFF — contact Oculus Support to report your device issues. It does not require to have an existing account for opening support ticket, this made it available to everyone.
Ship It — Upon the issue being documented you will receive a pre-paid shipping label and specific instructions on how to ship your device back.
Note that should the other end of tech support conclude you are unable to fix your physical machine, they will have a replacement unit sent to you.
Follow Up: After you send in your device, pay attention to your email for updates on the status of your repair or replacement.
This efficient system means you can go back to a great VR experience in as little time as possible.