What to Know About Sending Your Broken Phone Back to Asurion
Asurion Has You Return the Phone you’ve Claimed for Receiving A Replacement Device. This is a critical piece in the claims process that you will want to follow precisely so as not incur any more fees.
The Return Process
Once your replacement device arrives from Asurion, the box will include a prepaid shipping label and return instructions for sending back the damaged phone. Simply use this in the way you would with your old device return, which should be sent back within 10-15 days depending on how it has been negotiated. If you do not return a damaged phone within this time frame, non-return fees will be paid to your account.
Do this before you send your broken phone
• Backup as much data as you can • Fold off your phone cases and protectoscreen if any, take them off completely until it done before inserting the fixing block.
Tracking Your Claim
It is very easy to keep an eye on your device claim status online just by connecting with Asurion. You can track the status of your claim 24/7 after you file. You can use this to keep track of when your replacement device is being shipped out and when they’ve received the damaged phone you sent back.
Why Returns Are Required
Here are a few of the main reasons Asurion asks damaged phones request to be returned: It facilitates prevention & control against fraud and abuse in the replacement programIt enables refurbishment, recycle whenever possibleIntegral policy -: Your return is mandated by your device protection planBy returning your damaged phone as quickly as possible you will help to keep costs down for everyone while also encouraging better practices. It also saves you from the risk of any not to be returned costs billing your account. Don’t forget to to buy Asurion’s smartphone(ad) (ad) protection plan for your phone, in case any damages arise and if it is lost or stolen. It offers easy claims and next-day replacements to keep you covered while receiving the peace of mind that will protect your valuable technology.
