Toro Return Policy Overview
How the Toro Return Policy Works — And What Your Options Are The Toro return policy is put in place to prioritize customer satisfaction here at American Power Equipment. That’ll take a good chunk of an hour, but here’s the full breakdown, ranked painstakingly:
General Return Guidelines
Return Window: Most items can be returned within 30 days of receipt.
Item Condition: Returns are accepted as long as items are in the original product packaging.
Fuel Restricted: If the item has been fuel it cannot be returned even if the fuel has been emptied.
Specific Conditions
Detailed_Credit_Policy: Customers get full credit minus shipping costs if return is our fault; a 10% cover fee must be applied as for returns not due to Toro’s error.
The Following Cannot Be Returned: Items with a manifest stating ‘Non-Returnable’.Toro Return Policy (ad)
Return Process
Initiate online returns through your Toro account>
>Skip the Line→Order History(Last icon in red menu)→Tick products you want to return. A return label will e-mailed to you for shipping.
Guest Orders: Customers can enter their order number and email to get a list of available returns for guest orders.
Refund Timeline
Credit Processing -Refunds usually post on credit card account within four weeks of return process date.
Additional Notes
Local Retailer Returns: Products purchased online must be directly with us, not through local retailers.
If the product is defective or incorrect, Toro will pay for return shipping.
The purpose of this policy is not to make returns difficult, but rather to simplify the return process while making customers aware of its scope and procedures.
