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Coach Purses Warranty and Repair Services Coach provides a one-year warranty for every online purchase or in-store purchases. This limited warranty covers any defects in material or workmanship under normal use during the Warranty Period concerning quality-related problems such as issues in the stitching and hardware components. Coach will also repair some items beyond that one year, for a fee. For a further details of repair all those customers should write to their customer care email.
And just so we’re clear, the lifetime warranty that Coach once advertised has also steered into this current one-year policy. Customers are upset about the term “lifetime” because it actually means the life of a product which is commonly understood to be somewhere around two years.
Customers may take repairs to a Coach store or mail the items to the Coach Repair Workshop. It will take 4-6 weeks to complete the repair process, and while they are able to do all types of repairs but without cleaning or stubborn stain removal. If an item is found to be non-repairable, it would be returned to the customer and any fees reimbursed.
The bottom line is that Coach provides a one year warranty offering repairs depending upon the problem but be aware of the restrictions as well as policy changes can change everything.
