Best Places to Bring Your Swarovski Crystal for Repair (If you are looking for repair shops that deal with the repairing of your swarovoski crystal pieces, then it depends on its warranty and location from where you bought.) Overview Table of Contents
Warranty Repairs
Contact the Swarovski Repair Center toll-free at 1-8002894900 to start a repair of your covered under warranty Swarovski item. Valid within one year of purchase, and you must present a sales receipt dated on or before the date of repair as proof. Typically, the warranty covers guiding and material matters (not abusing or an accident)12.repair (ad)
Authorized Retailers
You can also stop by an authorized Swarovski retailer and ask them for help. They will evaluate your item and also determine if it is covered under warranty or can be repaired for a fee, should the repair fall outside of the coverage34. The product should be in lightly used condition and accompanied by the original packaging, as well as proof of purchase.
Non-Warranty Repairs
If your items are no longer under warranty, Swarovski will still do repair work but you are likely to be charged. We will assess the damage and cost estimate you before any repairs are made. Repairs are dependent on the availability of replacement parts13.
In short, you can get a repair from Swarovski even if your item is out of warranty — but there are some definitive steps to take.
