Does Sprint Offer a Loaner Phone During Repairs?
There are multiple factors which should be considered when thinking about if Sprint will offer a loaner phone during the repair process.
Availability of Loaner Phones
At Sprint’s discretion: Loaner phones are provided at the repair center. This service may not be available at all terminals and the store has decided to give a loaner device during repair2.
Device Upgrade Eligibility: Check your upgrade eligibility, which may affect loaner options.loaner phone (ad) Also, having another Sprint device on standby will speed you along the process to activate an extra available line while your other phone is being processed.
Recommendations for Customers
Bring a Second Device: If you have another Sprint device, bring it to the store. This may help enable near-instantair activation and decrease downtime while your primary device is repaired. 2
Allow for Device Help: You may need permission to attain assistance with your device in at a Sprint store particularly when the solution you require calls for service2.
Customer Experiences
On the Fencing: and those loaner phones have had mixed results with customers claiming they came out on top by getting a device while others report frustrations. You should ask directly at your local Sprint store, as that will likely provide the most accurate info 34.
If you know these things ahead of time, it will allow for better move through the process and secure a means by which to be contacted while your primary phone is serviced.